Elementary Planet is concerned about your right to privacy while accessing and using

The security of the information you provide to is important to us. We use encryption software, and other security measures to protect the loss, misuse, and alteration of sensitive information under our control. We use Secure Socket Layers (SSL) to encrypt sensitive data you send to us. Access to our site is password protected. A high-strength firewall protects our database from outsiders.

Elementary Planet abides by the Children's Online Privacy Protection Act of 1998 (COPPA) as further outlined in this policy.

Please take the opportunity to review our Privacy Policy that follows:

At we recognize that our members are concerned about the privacy of the information that we collect from our members and our plans for using this information. Elementary Planet collects personally identifiable information (name, e-mail address, etc.) and/or demographic data (city, postal code, zip code, school names, interests, etc.) that you submit when you do the following:

1) Register for our services; 
2) Complete a survey; or 
3) Send us an e-mail. 
4) Communicate with us by other methods such as telephone, online forums, chat, video conferencing or other communication tools or third-party software.

We may use this information to process and maintain your account, compile demographic statistics about our users, and display to you information and advertisements that match your interests and profile. We will never sell your personal information to any company for any reason.


When you register as a parent/administrator/guardian or student, we ask for your name, e-mail address and other profile information. When parents/administrators/guardians register a student, we ask for their student's name, e-mail address, and other profile information. We may request additional profile information for optional online surveys and identification verification.

When you register as a student, or when a parent/administrator/guardian adds a student, we ask for credit card and billing information. That information remains secure and inaccessible to, for that reason, when you change your plan type (for example, from Only Month Only to a Three Month Auto Renew, etc.), credit card information must be resubmitted. Credit card information can be submitted online during online registration. Alternatively, credit card information can be provided to an Elementary Planet representative when registering by fax or phone at a valid listed number on the contact us page. It is a good practice to know the valid Elementary Planet phone number, and to hang-up and call-in to ensure that you are speaking with a legitimate representative. In these cases, the credit card information is entered into the system on behalf of the client and the information is secured and made inaccessible.

In the course of using our website, we log certain information, including your IP address, the browser you are using, and the previous URL you were visiting. uses IP addresses (random numbers assigned to individual computers) to help administer our website and anonymously track content preferences and traffic patterns. We also use your IP address to help diagnose problems with our server and to administer our website.

We use cookies (small text files transferred from our website to your hard drive) to recognize repeat users, track usage behaviour, and facilitate your access to and use of our site. Cookies do not damage files or allow anyone to access your personally identifiable information, they simply allow us to tailor information and advertisements to make your visits more enjoyable and meaningful.

If you send us correspondence, such as e-mails or letters, or if other users or third parties send us correspondence about your activities on the website, we may store such information so that we can serve you better.


We use profile information to improve our marketing and promotional efforts, review website usage, and improve our website's content, offerings, and layout.

We may use profile information for market research purposes and to generate aggregate reports on students' interests and behaviours. We will not identify specific individuals in reports.

With your prior approval, we may use the information we collect to occasionally notify you about new offerings from Elementary Planet and special offers we think you will find useful. If you would rather not receive such notices, please contact us at

We use your e-mail address and, in some situations, your snail mail address or your phone or fax number to contact you when necessary. (For example, an agent of Elementary Planet may contact you to ensure you are satisfied with the service or to update your account.)

In the absence of a special relationship, we do not pass on your profile information to any third party. Certain information, such as your password or credit card number, is not disclosed.

We may disclose user information in special cases, for example, when we have reason to believe it is necessary to identify, contact, or bring legal action against someone who may be causing injury to or interfering with (either intentionally or unintentionally) Elementary Planet's rights or property, other Elementary Planet users, or anyone who could be harmed by such activities. We may disclose user information when we believe, in good faith, that the law requires it.


If at some point there is a change to our information usage practices that affects your personal or identifiable information, we will notify you by e-mail of the relevant changes. At the time of that message, you will be able to opt out of this information usage by sending an e-mail message to You should periodically check our posted privacy statement for changes.


You are required to control your password as described in the Elementary Planet Terms of Use Agreement.
If you have forgotten your password, please contact us at Your password will be e-mailed to you shortly thereafter.
Elementary Planet will never ask for your password in an unsolicited phone call or e-mail.


The security of the information you provide to Elementary is important to us. We use encryption software, and other security measures to protect the loss, misuse, and alteration of sensitive information under our control. We use Secure Socket Layers (SSL) to encrypt sensitive data you send to us. Access to our site is password protected. A high-strength firewall protects our database from outsiders.

Elementary Planet's site includes banner links to other sites from our sponsors, and when you choose to visit those sites, we are not responsible for their privacy policies or actions, and you should review the privacy policies of these parties when supplying personally identifiable information to them.


By using our website, you consent to the collection and use of the above-described information by Elementary Planet.


Elementary Planet urges parents, teachers and guardians to discuss with their children restrictions regarding the online release of Personal Information to anyone they don't know and to monitor their children's Internet activities. We strive to comply with the Children's Online Privacy Protection Act of 1998 (COPPA). Please read this Privacy Policy in its entirety to understand what Personal Information is collected from children on our website and how we use such information. We use best efforts to establish and maintain reasonable procedures to protect the confidentiality, security and integrity of personal information collected from children, although no assurances are provided.

No part of our website is specifically structured to attract children under the age of 13, except as a student under the guidance and supervisions of an adult. Parental/Guardian consent is required in order for any child under 13 years of age to submit Personal Information to the Elementary Planet website and before Elementary Planet will use or disclose that Personal Information. Only a parent or guardian may register a child for access to Elementary Planet.

We will provide to a parent or guardian, upon proper request and identification, the following information about their child: (i) a description of the specific types of personal information collected from the child, and (ii) the opportunity at any time to refuse to permit us further use or maintenance in retrievable form, or future online collection, of Personal Information from that child. Certain exceptions may apply to the foregoing provisions, pursuant to COPPA and other applicable law.

If you are a teacher, school administrator, tutor or similar party, entering information about children, you represent that you have proper authority to submit the child's personal information, and agree to hold harmless Elementary Planet from any and all claims relating to the acceptance and use of such information.


This site may contain links to other websites; Elementary Planet is not responsible for the privacy practices or the content of these sites. You have the option to change or modify information previously provided by revising your member profile online or by contacting Elementary Planet via e-mail at


If you decide that you no longer want to receive e-mail or information from
Contact us at:
Customer Service 
Elementary Planet
1111 Davis Drive  
Unit 23, # 426 
Newmarket, ON L3Y 9E5 
Attention: Registration Dept. 
1.800.230.1393 (USA) 
1.888.215.3909 (Canada) 
905.895.2041 (FAX) 
Deletion of your information will usually take four to six weeks

Elementary Planet reserves the right to alter our Privacy Policy as business needs require. Any changes will be posted to our website in a timely manner. This statement and the policies outlined here are not intended to and do not give you any contractual or other legal rights.

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